The problem.
The work.
The handover.

The problem

After a move to SharePoint, file differences and access issues needed investigation. Sync behavior and long project paths were part of the problem.

The work

Investigated sync and path problems, compared original and migrated files, and documented fixes and migration settings.

Anonymized completed project. Some exceptions remained.

The problem

New Windows laptops were failing partway through automated setup, but not every time. The firm was moving device management to the cloud and could not rely on a setup that sometimes stalled.

The work

Reviewed the deployment profiles, the setup status page, every application installed during setup, device policies, sign-in rules and group targeting. Then ran repeated wipe-and-setup tests on real hardware, captured the logs from each run and changed one factor at a time to isolate what the failed runs had in common.

Anonymized completed project. The investigation and its recommendations.

The problem

A consulting firm wanted to use an AI assistant across its files, but years of folders, broad sharing and inconsistent Teams settings meant nobody could say what the assistant would surface.

The work

Reported who could reach each site, corrected the agreed permissions, wrote and configured the data-loss-prevention plan and automatic labelling, moved the file structure from nested folders to described, searchable metadata, set group rules for onboarding and agreed how Teams meetings are recorded.

Anonymized completed project. Covers the agreed scope.

The problem

An IT provider needed mailbox moves done for several of its small-business clients and did not have the migration specialist on staff. The clients had to keep working, and the provider had to keep the relationship.

The work

Ran discovery for each client, agreed the scope in writing, backed up the existing mail, moved the mailboxes to Microsoft 365 and checked each one with the provider before handing it back.

Anonymized completed project. Delivered under the provider’s name.

The problem

A prior engagement concerned an investigation into Exchange email activity.

The work

The reviewed contract record covers Exchange email-forensics work. Client logs, technical findings and investigative material are not published here.

What this shows

The reviewed contract supports prior experience in this work category. It does not establish a specific incident finding, technical outcome or regulatory conclusion.

The problem

A prior engagement required application packaging for managed Windows devices.

The work

The agreed work covered packaging specialist desktop applications for deployment through Intune.

What this shows

The reviewed contract supports prior application-packaging experience. It does not substantiate fleet-wide deployment figures, time savings or repeat hiring.

The problem

A prior engagement concerned access permissions and cost visibility in Azure.

The work

The reviewed contract supports this category of Azure work. Client permissions and billing records are not published.

What this shows

The reviewed contract establishes prior experience in this work category; it does not establish savings or a measured technical outcome.

Example situation

A business wants control of its Microsoft 365 administration and licenses when leaving its current provider.

Example approach

This representative sequence brings together ownership checks, the provider release, licensing, user communication, a pilot and sign-in and mail-flow validation. The actual sequence depends on the tenant and provider.

What it helps you plan

An agreed target for account control, a sequence for the change, and checks for sign-in and email. This is an illustrative approach, not a measured client result.

Constructed sequence. Not a measured client result.